MoFunZone Inc. / MAD.com
Privacy Policy
This policy explains how MoFunZone Inc. and MAD.com collect, use, share, retain, and protect information for MAD.com websites, Duck Life game pages, Duck Life 4 Classic, and related support requests.
Who We Are
MoFunZone Inc. operates MAD.com, m.mad.com, Duck Life game pages, and related games and services. In this policy, "MAD.com," "we," "us," and "our" refer to MoFunZone Inc.
This policy covers information handled by us. Third-party stores and platforms, including mobile app stores, PC stores, payment processors, and game platform services, may process information under their own privacy policies when you use their services.
Information We Collect
We collect only the information needed to operate our websites, games, storefront listings, and player support.
- Contact and support information: your name, email address, message content, subject line, and IP address when you send us a support or privacy request.
- Website usage information: browser type, device type, approximate location derived from IP address, pages visited, referring pages, and similar technical information collected through server logs, cookies, and analytics tools.
- Game and platform information: depending on the version and platform, the game may process platform-provided account identifiers, display name, entitlement or purchase status, achievements, crash reports, diagnostic logs, gameplay progress, settings, and device information needed to run the game, verify ownership, provide platform features, troubleshoot issues, or prevent abuse.
- Store and purchase information: we do not collect full payment card numbers through MAD.com. Purchases, refunds, and payment details are handled by the store or payment provider you use. We may receive limited transaction, entitlement, or receipt information needed to confirm access or respond to support requests.
How We Use Information
We use the information described above to:
- operate and improve MAD.com, m.mad.com, Duck Life game pages, and our games;
- provide downloads, store links, game access, saves, achievements, or other platform features where available;
- respond to support, privacy, deletion, and data access requests;
- analyze traffic, diagnose technical issues, prevent abuse, and protect security;
- comply with legal obligations and enforce our rights.
Cookies, Analytics, and Advertising
MAD.com websites may use cookies, server logs, Google Analytics, advertising tools, or similar technologies to understand traffic, measure performance, and support advertising. You can control cookies through your browser settings. Some browser or device settings may also let you limit ad tracking or reset advertising identifiers.
How We Share Information
We do not sell personal information. We may share information only when needed for the purposes described in this policy:
- with hosting, email, analytics, security, crash reporting, customer support, and technical service providers that help us operate our websites and games;
- with app stores, game stores, platform services, and payment providers when needed to verify purchases, provide platform features, or resolve support issues;
- when required by law, legal process, or to protect the rights, safety, and security of users, MAD.com, or others;
- in connection with a business transaction such as a merger, acquisition, financing, or sale of assets, subject to appropriate protections.
Data Retention
We keep personal information only as long as reasonably needed for the purposes described in this policy, unless a longer period is required by law, accounting rules, dispute resolution, fraud prevention, or security needs.
- Support and privacy request records are usually retained for up to two years after the last interaction, unless we need them longer to resolve an issue or meet legal requirements.
- Server logs and security records are usually retained for a limited operational period unless needed to investigate abuse, security incidents, or technical problems.
- Analytics information may be retained in aggregated or de-identified form.
- Local game saves and settings may remain on your device until you delete the game, clear local data, or use platform tools to remove them.
Your Choices and Rights
You may contact us to request access to, correction of, or deletion of personal information we maintain about you. Depending on where you live, you may also have rights to object to processing, request portability, restrict processing, or appeal a privacy decision.
To make a privacy, data access, or deletion request, use the MAD.com contact form. In the subject line, write "Privacy Request," "Data Access Request," or "Deletion Request" so the request can be routed appropriately. We may need to verify your identity before completing a request. If your request relates to information held by an app store, game platform, or payment provider, you may also need to use that provider's privacy tools.
Children's Privacy
Duck Life games are designed for general audiences and families. We do not require children to create a MAD.com account to play Duck Life 4 Classic, and we do not knowingly ask children under 13 to provide personal information directly to us. If you are a parent or guardian and believe a child has provided personal information to us through support or another contact channel, use the MAD.com contact form so we can review and delete it where appropriate.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, or alteration. No website, game, or online service can guarantee perfect security.
International Users
MAD.com is operated from Canada and may use service providers in Canada, the United States, and other countries. If you use our websites or games from another country, your information may be processed in countries with privacy laws different from those in your location.
Changes to This Policy
We may update this policy when our services, legal requirements, or data practices change. The updated version will be posted at this URL with a new "Last updated" date.
Contact Us
For privacy or data protection inquiries, contact MoFunZone Inc. / MAD.com through the MAD.com contact form. For fastest routing, use "Privacy Request" in the subject line.